Tokyo Metropolitan University Special Lecture on Information and Communication 2015

Lecture given at [Tokyo Metropolitan University

Engineers from IT companies talk about various topics under the title of "Special Lecture on Information and Communication

I gave a talk titled "What I'm thinking about," which was based on my interest in "Designing ways to learn" at the time, and it was so well received that I gave the same talk for three years.

Slides below

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What Researchers Working for Companies in the IT Industry are Thinking2015-09-18Special Lecture on Information and Communication at Tokyo Metropolitan UniversityCyboz LabsNISHIO Hirokazu

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2 I'm here to talk about "what I'm thinking".

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3The purpose of this place is not to "teach the right answer".

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4 where I learn what you think when you hear what I think.

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Questionnaire 5You can write anything that comes to your mind after listening to the lecture, quantity is valued over quality.

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Self-Introduction6Cybozu LabsResearch and development of technology that will serve as the foundation for the next generation of groupware

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7What is Groupware?

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8 Group + Software

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Augmenting Human Intellect 9Augmenting Human Intellect: A Conceptual Framework" (1962)

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Augmenting Group Intellect 10 software to augment group capabilities = groupware

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human computer

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Human + computer = augmented human human human

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Human + computer = augmented human human human

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A running history of the evolution of groupware

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Email Software for multiple people to exchange written words

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The written word can be conveyed much faster than a paper letter.

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I assumed one-on-one, so if there were more than three people, problems would arise.

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Multiple recipients... reply only to the sender... forget to specify...

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Solution by having an intermediary.

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Mailing ListNews GroupGroup ChatElectronic Bulletin Board

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A "place" for multiple people to interact

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Team and place are one to one Place and topic are one to many

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Difficulty in following the flow of conversation when multiple topics are discussed.

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Create a place for each topic to be bundled by two different solution approaches replies.

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Discussion board groups, creating a place for each topic in advance, one-to-many team to place, one-to-many place to topic, and reduced cost of following the flow of conversation for each topic.

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There is a high psychological barrier to speaking up after making a place

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One person bulletin board, Twitter kintone people function, create a "place where you can write anything" tied to individuals rather than topics, informal communication, cost reduction for sharing thoughts and ideas

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A running history of the evolution of groupware.

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Cybozu uses their own products for their work.

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We create our own software to augment the team and use it ourselves.

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Human + computer = augmented human human human

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Human + computer-enhanced human enhancement is customer value human

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Augmenting Human Intellect 33Augmenting Human Intellect: A Conceptual Framework" (1962)

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Four elements of human enhancement - 1: Artifacts - 2: Language - 3: Methodology - 4: Training

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Four elements of human enhancement -1: Artifacts (e.g., software) -2: Language -3: Methodology -4: Training )

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Four elements of human enhancement -1: Artifacts -2: Language -3: Methodology -4: Training ← Use 13 Training of skillsupNo matter how good the software is, it is useless unless people understand how to use it

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Methods are not just software - creating software (artifacts) is not the only option - creating words to help people think - verbalizing and systematizing "ways of doing things" - and Educate people on how to use them

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Approaches other than software - Kyoto University Summer Design School - Nada School Saturday Lecture, Nagoya University "Designing the way we learn" - "How engineers learn" Gijutsu Hyoronsha - "Sequel to How Engineers Learn" Cybozu Style - Cybozu Lab Youth Open Lecture (in preparation)

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39 Running Introduction

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40 To learn something new, you need to be aware of blind spots.

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41

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Observe reality without preconceptions and look for discrepancies with your understanding42

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It is difficult to see without preconceived notions43 ← You don't see it.

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44 Reducing preconceptions by gaining more perspectives "other people's" perspectives are useful

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Is the ladder model useful? Some people are more knowledgeable, some less knowledgeable, some more knowledgeable, some less knowledgeable.

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Is this model useful? More knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people

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Learn from those with little knowledge.

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A mental barrier created by the belief that there is nothing that can be taught to you, which you learn one way from someone other than yourself.

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Exchange knowledge and learn from each other

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50 Reducing preconceptions by gaining more perspectives "other people's" perspectives are useful

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Observe reality without preconceptions and look for discrepancies with your understanding51

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52 That's what it takes to find and learn about blind spots.

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53

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54What you will learn

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55The more abstract the knowledge, the more applicable it is.

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56Memorize the answer to a concrete problem → Learn how to solve that problem (abstract methodology) as much as possible → Solve new problems

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Can one learn 57 abstract methodologies without solving concrete problems?

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58 that repeatedly abstracts from one's own experience and fosters understanding.

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Knowledge that cannot be applied unless it is connected to the "root" of experience59 Rootless Knowledge Rooted Knowledge Applied

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How do I know if the "understanding" I have developed within myself is knowledge I can apply? 60

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61 "understood" is only a hypothesis.

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Let's test the hypothesis by experimentation62Verification: Did it turn out as expected?

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Discussion of the results of the revised plan of action

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Hypothesis Experiment Discussion of revised results of hypotheses

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Understanding Behavioral Understanding Modification Result Consideration

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Observe reality without preconceptions and look for discrepancies with your understanding66

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How do you take the first step? Understanding Behavior Understanding Modification Results Consideration

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Kyoto University Summer Design School - more rundown of what we did in the 3-day workshop - search "Design for Learning" for details - will be made available as a video in the "Lab Youth Open Lecture" in the future

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Let's write 70 and then we'll figure it out.

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71 eliminate the need to write down and remember everything that might be relevant first.

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72 spread the writing on the desk.

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73

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74Human working memory is enhanced by paper and a desk (artifact) that allows us to see 100 items at a glance by spreading about 7 written items on the desk.

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75Bottom-up group building.

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76

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77 top-down categorization would only push information into the framework of existing thinking.

Bottom-up is important # Existing framework

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78 bundle and put a nameplate on it.

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79

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80 bundled, summarized, and fronted to reduce the number of apparent pieces and reduce the burden on the brain.

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Collected and bundled from the bottom up, Table 81.

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82 illustration and writing

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83

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84 illustration is two dimensional, writing is one dimensional, and speaking to people is one dimensional, and if you want to communicate to people, you need to be one dimensional.

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85 ↑Output as text

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86 writing and communicating it to others for feedback.

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How do you take the first step? Write, summarize, illustrate, and communicate to others in writingDiscussion of modified feedback results of behavioral understanding

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For me, this lecture is... writing, summarizing, illustrating, writing, communicating to others, and discussing the results of the feedback feedback of the revised understanding of behavior.

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Questionnaire Form 89: You can write anything that comes to mind after listening to the lecture, and quantity is valued over quality.

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90

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93

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The closer you are, the less difficult it is to build up all of humanity > build up within your company > build up yourself.

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95 Q: I want to strengthen the intelligence of my lab members. How can I do that?

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96 A: Read more papers Q: How do I read more papers? ↓↓.

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Four elements of human enhancement -1: Artifacts -2: Language -3: Methodology -4: Training ← Use 13 Educational support software for skills (Artifact), circular lectures (Methodology), speed reading (Methodology), and article search software.

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